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Ebenezer Nkrumah

Experience

From how systems work to what they should do

Math and computer science at Fisk, engineering at Apple, technical product work at Microsoft, an MBA at Emory, an internship at ServiceNow, and now recommendations at Expedia Group.

Expedia Group

Product Manager III, Personalization & Recommendations

August 2026 to PresentSeattle, WA

Current

Since August 2026 I have owned Trip Completion recommendations. Lodging is already booked. The product suggests things to do, and other parts of the trip. I work with engineering, design, data science, and analytics on what to show, how to rank it, and whether to keep it. I have also been asked to look past a single module at the rest of the trip.

  • Trip Completion
  • Personalization
  • Recommendations
  • Ranking
  • Experimentation

ServiceNow

Senior Product Manager Intern

May 2025 to August 2025Santa Clara, CA

I defined how Developer Sandboxes should be positioned, and built one place for sales to find pricing, demos, FAQs, and the technical documentation.

  • Developer Sandboxes
  • Go-to-market
  • Enablement

Microsoft

Technical Product Manager

April 2020 to February 2024San Jose, CA

I took developer-facing connectors and APIs for Kafka, PostgreSQL, and Azure Data Explorer from the requirements through release, and worked on go-to-market for Azure Stream Analytics. Adoption of the connectors and APIs reached 150 enterprise customers, with 30% usage growth in eight months.

  • Kafka
  • PostgreSQL
  • Azure Data Explorer
  • Azure Stream Analytics
  • APIs

Apple

Software Engineer

August 2017 to April 2020Cupertino, CA

I built test automation, scripts, and data dashboards for MacBook QA, and ran bug tracking and release operations across MacBook Air, Pro, and Mini during the Apple Silicon transition.

  • MacBook QA
  • Test automation
  • Apple Silicon

Apple

Software Engineering Intern

May 2016 to August 2016Cupertino, CA

I built automated reliability tests for macOS and iOS. That work contributed to moving from Core Data to CloudKit. I also built ad-hoc and regression tests with Apple engineers.

  • macOS
  • iOS
  • CloudKit
  • Reliability testing