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Ebenezer Nkrumah
Ebenezer Nkrumah

Résumé

Ebenezer A. Nkrumah

Product Manager

Product manager at Expedia Group, working on recommendations for trips that are already booked. Before that, technical product management at Microsoft, where connectors and APIs reached 150 enterprise customers and usage grew 30% in eight months, and software engineering at Apple. A product internship at ServiceNow during business school.

Experience

  1. August 2026 to Present

    Expedia Group (opens in a new tab)

    Seattle, WA

    Product Manager III, Personalization & Recommendations

    • Own Trip Completion recommendations, since August 2026, for travelers who have already booked lodging: things to do, and other parts of the trip.
    • Work with engineering, design, data science, and analytics on what to show, how to rank it, and how to judge whether it helped.
    • Asked to look past a single recommendation module at the rest of the trip.
  2. May 2025 to August 2025

    ServiceNow (opens in a new tab)

    Santa Clara, CA

    Senior Product Manager Intern

    • Defined positioning and GTM strategy for Developer Sandboxes, AI-ready automated environments for app development, creating discovery and overview assets that reduced onboarding friction and clarified product value in automation and AI provisioning.
    • Built a globally adopted enablement hub that consolidated pricing, demos, FAQs, and technical documentation for Developer Sandboxes, increasing asset discoverability and giving sales a single source of truth for positioning, objections, and use-case fit.
  3. April 2020 to February 2024

    Microsoft (opens in a new tab)

    San Jose, CA

    Technical Product Manager

    • Led end-to-end development and launch of developer-facing connectors and APIs for Kafka, PostgreSQL, and Azure Data Explorer, partnering with engineering from PRD through release.
    • Grew adoption to 150 enterprise customers and 30% usage growth in eight months by using product telemetry, customer feedback, and growth metrics to prioritize roadmap investments.
    • Prioritized and scoped capabilities including managed identities, private endpoint connections, and role-based access control (RBAC) to address enterprise security and connectivity requirements.
    • Drove GTM and post-launch customer success for Azure Stream Analytics, coordinating sales, marketing, and engineering to accelerate adoption, resolve high-severity issues, and improve retention.
  4. August 2017 to April 2020

    Apple (opens in a new tab)

    Cupertino, CA

    Software Engineer

    • Built test automation frameworks, scripts, and data dashboards for MacBook QA, scaling device coverage from 1 to 5 configurations and improving defect resolution visibility during the Apple Silicon transition.
    • Ran bug tracking and release operations across MacBook Air, Pro, and Mini during the Apple Silicon transition, and worked with Engineering Program Managers on fixes and release readiness.
  5. May 2016 to August 2016

    Apple (opens in a new tab)

    Cupertino, CA

    Software Engineering Intern

    • Developed automated reliability testing for macOS and iOS, contributing to the adoption of CloudKit over Core Data and a 20% performance improvement.
    • Worked with Apple engineers on ad-hoc and regression testing, improving data integrity and bug isolation.

Education

  1. May 2026

    Atlanta, GA

    Emory University, Goizueta Business School

    M.B.A., Strategy, Finance

  2. May 2017

    Nashville, TN

    Fisk University

    B.A., Mathematics and Computer Science

    • Erastus Milo Cravath Full-Ride Presidential Scholarship
    • Phi Beta Kappa Honor Society, Mortar Board Honor Society, and the Talented Tenth Leadership Program

Skills

Product

Product Strategy · Roadmap Development · 0-to-1 Product Development · Rapid Prototyping · Customer Discovery · A/B Testing & Experimentation · AI/ML Product Development · Search & Recommendation · AI Evaluation · KPI & Metrics Design · Data Analytics · APIs & Platform Products · Go-to-Market Strategy · Cross-Functional Leadership

Technical tools

Python · SQL · PostgreSQL · pgvector · OpenAI API · FastAPI · React · Git · Figma · Cursor · Claude Code

Selected project

Vybemovies

AI movie search and recommendation app

vybemoves.com (opens in a new tab) · GitHub (opens in a new tab)

  • Conceived, built, and launched Vybemovies, an AI-powered movie discovery platform enabling natural-language search across a catalog of 900K+ movies.
  • Built a multi-stage AI-native search and recommendation pipeline using OpenAI embeddings, pgvector semantic search, hybrid retrieval, personalization signals, and GPT-4o mini reranking on a FastAPI, React, and PostgreSQL stack.
  • Designed search quality evaluation frameworks and A/B tests across Fast, Smart, and Hybrid search modes, using NDCG, Precision, Recall, MRR, ground-truth evaluation, and LLM-as-a-Judge scoring to measure retrieval and ranking.

Certifications

  • September 2019

    Leadership and Management Certificate Program

    Wharton Online

  • July 2019

    Certificate in Project Management

    Cornell University

  • May 2019

    HBX CORe: Business Analytics, Economics for Managers, and Financial Accounting

    Harvard Business School Online